Privacy Policy

Last updated: 9 July 2025

1. Introduction

Welcome to MaxProtocol ("we", "us", "our"). This Privacy Policy explains what personal data we collect, how we use it, and what rights you have. By using our website or services, you agree to the terms of this Policy.

2. What data we collect

We may collect the following categories of personal data:

• Credentials and account: name, email address, password, login, user ID;
• Device information: IP address, device/browser type, connection timestamps;
• Diagnostics and log files: error reports;
• Payment data: when you pay for a subscription, we process the information needed to complete the transaction (we do not store card details).

3. How we collect data

Directly from you: when you register, submit a request or subscribe.

Automatically: through site logs and analytics systems (for example, Google Analytics or equivalents).

4. Purposes and legal grounds for processing

We process data:

• To provide the core functions of MaxProtocol (registration, sign-in, the service itself).
• To process payments and contracts if you move to a paid subscription.
• For site security — protection against DoS attacks and hacking attempts.
• To improve the user experience and the service through analytics.

5. Cookies and tracking technologies

We use cookies and similar methods. You can manage your preferences through your browser settings.

6. Sharing data with third parties

We do not sell your data. We may share it with:

• Hosting and payment providers;
• End-to-end analytics and cloud services;
• Law enforcement authorities, where required by law.

7. Data retention

We keep data for as long as it is needed for the purposes set out above. When you stop using the service, we delete or anonymise your data.

8. Data security

We apply technical and organisational security measures:

• encryption (TLS);
• access control, auditing and regular reviews;
• leak protection and backups.

9. Automated decision-making

If we use automated analysis (for example, behavioural analytics), we tell you about it and give you the option to request a human review.

10. Changes to this policy

We may update this Policy. A new version will be published here with its last updated date.

11. Contact us

If you have questions, or you want to exercise your rights over your data, please write to us.

MaxProtocol

Email: support@maxprotocol.ru